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The stats are in. Ninety per cent of B2B industry leaders say that customer experience is a massive priority for them. You don’t need us to tell you that top-notch customer service plays a huge role in delivering a premium consumer experience. If you’re working in the B2B industry, you need to do everything possible to enhance the quality of your customer service. To help with that, we’re going to reveal three ways you can modernize your customer support. 1. Use a…

The joys of motherhood are tremendous. If you’re pregnant or thinking of getting pregnant, there’s so much to look forward to. Of course, waking up at three in the morning probably isn’t one of them.Your job shouldn’t add to the list of stressors you’re about to experience.Unfortunately, pregnancy discrimination in the workplace is a problem.According to this report, one in nine mothers (11%) reported they were either dismissed or made redundant. Some were even treated so poorly that they felt…